AddACCION for Brokers, Insurance Banking and Insurance Companies
AddACCION is a comprehensive solution that helps insurers, brokers and financial institutions for the bancassurance business to deliver a superior customer experience through the optimization of all their interaction channels, including the contact center, sales force and points of sale, web portals, mobile devices, collections and more. Our customer-centric approach ensures that every interaction is personalized and effective, improving customer satisfaction and generating greater sales opportunities.
Through our single screen that allows a 360-degree view of customer interactions, we make all processes more efficient, reducing costs and service times.
Thanks to our alliance with Inventiva Solutionswe are able to offer a solution that covers the entire business.
It brings together the best technology to offer valuable functionalities such as: 360° customer view, product configurator, online quotation and policy issuers, CRM tools, telemarketing, claims, customer service, workflow, alarms, digital archiving, web portals, mobile applications, among others.
It is a modular, scalable and easily configurable system, ready to connect with any internal or external system. Capable of supporting processes, products and services of both life and non-life insurance companies, web portals, mobile applications, among others.
Consolidates all information from different back office systems - such as policies, claims and billing - to provide a single view of customers, improving service and allowing you to offer tailored products and services.