Collections
Realise omnichannel collections with the first solution based on a single, unified customer interaction model, with 360° vision.
Detection of defaulters
Automates the detection of delinquent accounts to manage your early delinquency collections.
Importing and Updating Data
Import delinquent portfolios by updating data to make your collection campaigns more effective.
Segmentation
Segment by levels of indebtedness based on product type, amounts, timing, etc..
Equipment Assignment
Assign to internal or external teams according to the level of delinquency.
CTI integration
Conduct mass telephone arrears campaigns via your Contact Centre.
360° vision
Identify causes
of contact delays avoiding dissatisfaction
dissatisfaction of customers with
pending complaints / clarifications.
Payment Promises
Agree on Promises to Pay.
Follow-up
Receive real-time delinquency and payment due date alerts.
A customisable Technology Solution to optimise your Collections
Contact
- info@addaccion.com
- USA: +1 (786) 220-4643
- LATAM: +52 81 8421-1121
- Argentina: +54 911 2498-3080
- Spain: +34 688 49 58 28