Financial institutions have faced numerous transformations in recent years: ATMs, online banking, mobile banking, Fintech, regulatory changes, local and global financial crises, and in recent months the pandemic has caused many institutions to accelerate their Digital Transformation to interact with their customers, and Digital Transformation has become a benefit for both your customers and your staff. This is the time to implement a solution like AddACCION to manage sales, collections, customer service and surveys, through all the contact channels of your company or contact centre (Social Networks, Email, SMS, Landigs, Bots and Telephony among others)Join the Digital Transformation with AddACCION.
AddACCION is the first and only Solution, based on a Unique and Unified Customer Interaction Model, with 360° vision.
Integrate your Landing Page, Online Shop and other contact channels:
- Social Networking
- IVR / CTI
When looking to implement an EMF strategy, some companies have only partial data on their customers, their interactions and their points of contact.
- Integrate and unify all interactions with customers at different stages of the product and/or service lifecycle across all channels.
- Improve the way you engage with your customers and understand their interests and improve your company's profitability.
- Obtain reliable and consolidated information on your customers and prospects, centrally and in real time.
- Achieve a correct management and an effective relationship.
AddACCION's Competitive Advantages:
- Rapid Return on Investment
- All Functionalities in a Single Solution
- Short Implementation Times and Visibility of Results
- Intuitive operation and very low impact for the Organisation
- Unique, complete and centralised information, available in real time.
Learn more about AddACCION at www.addaccion.com