Customer Services

Provide a better service by increasing the speed of response and streamlining processes to achieve the highest levels of customer satisfaction.

Applications for Procedures
Definition of procedures according to requirements.
Ticket Management
Ticket management for queries, complaints, help and technical support.
Equipment Assignment
Assignment to the different work teams.
Service Automation
Customisable attention and resolution.
Set up all kinds of alerts to ensure a constant flow of attention.
Derivation and Scaling
Referral to different areas and hierarchical levels.
Case Closure
Case closure and reporting.
Customer satisfaction surveys.
A customisable Technological Solution to optimise your Customer Service.


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