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AddACCION

Integration of CRM with other information systems

Given the already known advantages of implementing a CRM as a strategy aimed at increasing the revenue of companies, with an accurate management of their customers, it is important to highlight the value that involves the integration of CRM to other information systems, such as an #ERP or social networks.  

The direct result is that it allows to achieve a coordination in the management of information that translates into an increase in efficiency and competitiveness. Through this adhesion process, information can be kept synchronised in the same database to have a global vision of the organisation, avoid duplication of tasks, or improve sales force and marketing processes.

A role model

While many CRMs do not integrate with sectors such as collections, AddACCION is a company that stands out precisely because it has its own modules that allow it to solve management problems on the one hand, and on the other hand, it has a single screen that provides a 360º view of the customer: sales, collections, customer service, surveys, etc.

This provides a solid response immediately, and at an ideal speed for companies to execute their business strategies to anticipate or respond to competition.

#banking#bancadigital

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