Financial institutions have faced multiple changes in recent years. At the forefront of this metamorphosis has been the digital transformation resulting from the

🆕 AddACCION's new Omnichannel module allows you to visualize all your Whatsapp, Facebook and ChatWeb interactions on a single screen. ⏩ Streamline

👉 The fundamental key to customer loyalty lies in the relationship that we manage to maintain with our customers, so that actions

The digital advance allows companies with a portfolio of delinquent accounts to organize their remote collection team and to assign a distributed management strategy.

The passage of the pandemic has exposed the importance of having digital solutions that allow process automation and optimization of

The passage of the pandemic has exposed the importance of digital solutions that enable process automation and resource optimization. Learn more at

👉 It is very clear that it is always necessary to be behind the technology in relation to the "hard" tools-new codes, innovative operating systems, but what

Undoubtedly, talking about digital sales implies referring to response time as a central aspect. One of its strengths is that it allows to separate what

We continue with excerpts from an interesting interview with Fernando Eliseo Gava Gava, our Chief Technology Officer: 🗨️ "I think that the most important thing is

👉 After almost 30 years of work related to CRM, I have come to the conclusion that the big problem for all the entities

Part of the revolution in financial services is led by the proliferation of embedded finance and open banking. Both

👉 The fundamental key to customer loyalty lies in the relationship that we manage to maintain with our customers, so that actions

👉 One of the big problems in the financial industry is the amount of technological systems they have to use (sales, marketing, collections, networks, etc.).

The passage of the pandemic has exposed the importance of having digital solutions that allow process automation and optimization of

The correct management of customer relations is an essential aspect of any commercial activity. Therefore, it is necessary to adopt strategies aimed at

👉 No business runs smoothly if the accounts are not in a healthy state. For this, a collection system is necessary.

👉 Allows the integration in the same space of all contact channels and systems: collections, sales, customer service, marketing, among others. 👉

In order to better manage and keep control of the business, it is convenient to have a sales system. Among its advantages, in addition to